Halo | halo.social
  • 👋Welcome to Halo!
  • 💚Beginners' Guide
    • Get started😊
    • How to use the innovative sharing feature?
    • How to buy crypto in Halo Wallet via MoonPay?
    • How to sell crypto in Halo Wallet via Fiat24?
    • How to add friends or follow wallets?
    • How to track portfolio?
    • How to monitor on-chain activity?
    • How to label an address?
    • How to post?
    • How to repost?
    • How to like?
    • How to toggle notifications?
    • How to earn Halo XP?
    • How to add custom tokens on Halo Wallet?
    • How to make swaps?
    • How to make cross-chain swaps on Halo Wallet?
    • How to Stake KCS via Halo Wallet: A Step-by-Step Guide
    • How to transfer cryptos from KuCoin Exchange to Halo Wallet?
  • 💰 Bounty Q&A
    • What is Bounty Q&A?
    • Getting Started
    • Roles in Bounty Q&A
      • Questioner
      • Co-questioner
      • Answerer
      • Peeker
    • Voting for the Best Answer
    • Terminating/Closing a Q&A
    • How to Earn in Bounty Q&A
    • Lifecycle of Bounty Q&A
    • How to Generate a Movement Address?
    • How to claim $MOVE Testnet Token for Bounty Q&A beta?
  • ⛏️ Halo Social Mining & the Epoch Era
    • Welcome to the Post-TGE Era
    • Prepare for the First Epoch
    • Halo Membership Pass in Social Mining
    • Minting Discount for New Users
    • Halo Membership Pass Promotion
  • 🖥️Chrome Extension
    • How to use Halo Wallet Chrome Extension?
    • What to do if I cannot log into Chrome extension?
  • 📚Wallet Basics
    • What is private key?
    • What is secret phrase?
    • What is wallet password?
    • Which chains are supported on Halo Wallet?
    • Can I add a custom chain/network?
  • 🔐Security
    • How to keep your wallet SAFU?
    • Permit2 signature phishing
    • How to revoke token approvals?
  • 🛠️FAQ
    • Troubleshoot your problems🪲
    • Transfer FAQ
      • Send tokens to the wrong address
      • Send tokens to the wrong network
      • What to do if I send tokens from exchanges but don’t see the them in Halo Wallet?
    • Gas Fee FAQ
      • How to adjust gas fee?
      • How to fix “Insufficient Gas Fee” error?
    • What if I lose assets in my wallet?
    • What if I lose assets in my wallet?
    • What if I forget my password?
  • 📩Contact Us
    • Stay Connected🙌
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  1. FAQ

Troubleshoot your problems🪲

PreviousHow to revoke token approvals?NextTransfer FAQ

Last updated 1 year ago

Are you facing issues with transfers, gas fees, or other problems while using Halo Wallet? Don't worry, we have the answers you need! Our guides are here to help you navigate these challenges and confidently tackle any issues that arise and continue to explore the exciting world of Web3 with ease and knowledge.

If you’re still uncertain about the problems, join our and submit a ticket to receive personalized support! 💚

👉Discord:

🛠️
Discord community
https://discord.com/invite/958cKHaG2m