Halo | halo.social
  • šŸ‘‹Welcome to Halo!
  • šŸ’šBeginners' Guide
    • Get started😊
    • How to use the innovative sharing feature?
    • How to buy crypto in Halo Wallet via MoonPay?
    • How to sell crypto in Halo Wallet via Fiat24?
    • How to add friends or follow wallets?
    • How to track portfolio?
    • How to monitor on-chain activity?
    • How to label an address?
    • How to post?
    • How to repost?
    • How to like?
    • How to toggle notifications?
    • How to earn Halo XP?
    • How to add custom tokens on Halo Wallet?
    • How to make swaps?
    • How to make cross-chain swaps on Halo Wallet?
    • How to Stake KCS via Halo Wallet: A Step-by-Step Guide
    • How to transfer cryptos from KuCoin Exchange to Halo Wallet?
  • šŸ’° Bounty Q&A
    • What is Bounty Q&A?
    • Getting Started
    • Roles in Bounty Q&A
      • Questioner
      • Co-questioner
      • Answerer
      • Peeker
    • Voting for the Best Answer
    • Terminating/Closing a Q&A
    • How to Earn in Bounty Q&A
    • Lifecycle of Bounty Q&A
    • How to Generate a Movement Address?
    • How to claim $MOVE Testnet Token for Bounty Q&A beta?
  • ā›ļø Halo Social Mining & the Epoch Era
    • Welcome to the Post-TGE Era
    • Prepare for the First Epoch
    • Halo Membership Pass in Social Mining
    • Minting Discount for New Users
    • Halo Membership Pass Promotion
  • šŸ–„ļøChrome Extension
    • How to use Halo Wallet Chrome Extension?
    • What to do if I cannot log into Chrome extension?
  • šŸ“šWallet Basics
    • What is private key?
    • What is secret phrase?
    • What is wallet password?
    • Which chains are supported on Halo Wallet?
    • Can I add a custom chain/network?
  • šŸ”Security
    • How to keep your wallet SAFU?
    • Permit2 signature phishing
    • How to revoke token approvals?
  • šŸ› ļøFAQ
    • Troubleshoot your problems🪲
    • Transfer FAQ
      • Send tokens to the wrong address
      • Send tokens to the wrong network
      • What to do if I send tokens from exchanges but don’t see the them in Halo Wallet?
    • Gas Fee FAQ
      • How to adjust gas fee?
      • How to fix ā€œInsufficient Gas Feeā€ error?
    • What if I lose assets in my wallet?
    • What if I lose assets in my wallet?
    • What if I forget my password?
  • šŸ“©Contact Us
    • Stay ConnectedšŸ™Œ
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On this page
  • EVM-compatible tokens and networks
  • Send tokens to a wrong EVM network supported by Halo Wallet
  • Send tokens to a wrong EVM network not supported by Halo Wallet
  • Non-EVM tokens and networks
  1. FAQ
  2. Transfer FAQ

Send tokens to the wrong network

Halo Wallet is a secure and easy crypto wallet that supports multi chain aggregation. To Guide users in the process of using our wallet, we’ll publish a series of tutorials.

If you send tokens from an exchange to your Halo Wallet and choose the wrong network, or accidentally send tokens from one network to a wrong network through bridge, here are some measures you or your friend can take.

EVM-compatible tokens and networks

One cool thing about EVM compatible networks is that your secret phrase can be used on these networks with the same address. Polygon, BNB Chain, and KCC are all EVM compatible. Still, not all EVM networks are supported by Halo Wallet. Make different steps under different circumstances.

Send tokens to a wrong EVM network supported by Halo Wallet

Here’s the case. If you intent to withdraw some tokens on Ethereum from exchange to your Halo Wallet, but actually send them on Polygon, don’t worry then. Both networks are supported by Halo Wallet. The assets are in your Halo Wallet and can be seen through adding custom tokens. You can bridge the tokens back to Ethereum and continue to use them. In this case, the tokens aren’t lost.

Send tokens to a wrong EVM network not supported by Halo Wallet

Another scenario is that you want to withdraw some tokens on Ethereum from exchange to your Halo Wallet, but accidentally send them on TRON, which is a network not supported by Halo Wallet currently.

You won’t see the tokens in your Halo Wallet. What you can do is to import the secret phrase to another wallet that supports TRON network. Then you can bridge the tokens to Ethereum and the tokens also aren’t lost.

However, beware of the risks in the process. Keep your secret phrase safe! Never share it with anyone else.

Non-EVM tokens and networks

If you withdraw some tokens on Ethereum from exchange to your Halo Wallet, but accidentally send them to an address created on Klaytn, which is not EVM compatible, it’s probable that your tokens are gone forever.

The secret phrase you have for Klaytn will not work on Ethereum, or it won’t create the same address on Ethereum as it did on Clayton. Most likely, you’ve sent tokens to an address that will never be claimed by anyone. There’s little chance for you to retrieve your tokens.

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Last updated 1 year ago

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